| Detailed do it yourself
computer
cleaning
Disclaimer
Please note that the information and advice given
in
this document is intended to assist
users in
detecting
and removing unwanted software from their personal
computer,
however
any changes you make to your system is
done
so at your own risk.
Remove
Temporary Internet Files and Delete System
Restore.
To remove temporary Internet files:
In Internet Explorer, Click Tools
-->
Internet Options.
Click Delete Files, and check the
Delete
all offline content Checkbox, then click
OK.
Click Delete Cookies... Click
OK.To
delete system restore (only Windows XP and ME have
this):
Right click on
MyComputer
(you can access it by clicking
Start,
or the icon may be on the desktop).
Click Properties
Click the System Restore
tab.
Check the box that says "Turn off system
restore.."
and click yes to the following
message
(you can turn it back on when your computer is
clean).
Eliminate
Unnecessary Start-up Programs.
Click Start -->
Run.
In the Open: text box type
msconfig
and click OK.
Click the Startup tab.
You can eliminate all or nearly all of the items
by
un-checking them, particularly those that do not
appear
necessary. If you aren't sure what the program is
used
for you can look it up in Google,
or you can try www.answersthatwork.com
or the startup list at www.sysinfo.org.
Leave any programs that are associated with an
anti-virus
program checked. Even though the unchecked
program
is not starting up with Windows, you can still
access
it by clicking on the program's icon, or from the
start
menu.
Click OK and your computer will
want
to restart without those programs starting up.
After your computer restarts you will see a system
configuration
utility box that tells you your startup has been
altered.
Just check the box that says "Don't show this
message..."
and click OK.
Install
Spyware Removal Programs.
Install several spyware removal programs, since it
usually
takes more than one to get rid of everything. The
three
main ones we currently use are Spyware Doctor,
Ad-aware,
and Spybot Search and Destroy in that order. You
can
download them from
www.download.com.
You can also substitute
Spyware Doctor with a program like
AD-AWARE, or Microsofts spyware removal tool.
If possible update these programs immediately.
Boot
Into Safe Mode
Restart or Turn on the computer
Some computers have a progress bar that refers to
the
word BIOS, or have a "Dell" or
"Gateway"
logo. Others may not let you know what is
happening.
As soon as the BIOS loads, begin tapping the
F8
key on your keyboard. Do so until the Windows
Advanced
Options menu appears.
Note:If you begin tapping the
F8
key too soon, some computers display a
"keyboard
error" message. If this happens, restart the
computer
and try again. If you see Windows begin to load,
you
did not tap the F8 key soon
enough.
Restart the computer and try again. Sometimes it
will
take several attempts to get to this Menu - just
keep
trying!
Using the arrow keys on the keyboard, select
Safe
mode and then press Enter
Remove Viruses.
While in Safe Mode you can run
Stinger
to check for certain virus infections. Note that
not
all antivirus programs will run in safe mode.
After
running Stinger download and install the
Avast!
anti-virus program from our Utilities page. It's
free,
can be installed in safe mode, and will run a scan
before
windows starts up.
Run
Spyware Removal Programs in Safe
Mode.
From experience we've noticed that running these
programs
in safe mode yield the best results. You can
choose
to run whatever spyware programs you wish.
We run Spyware Doctor (or Spy Sweeper)
then Ad-aware
finally we run Spybot Search and Destroy. We also
use
a program called CWShredder, and one called Hijack
This
(which we only recommend for experienced
users).
Reboot
into Safe Mode with Networking, and Update
Programs.
Running these programs in safe mode
should
have gotten rid of the majority of spyware on your
computer.
Now it's best to reboot your computer into
safe
mode with networking, and if you haven't
already
done so ,connect to the Internet to download the
updates
for each of the spyware removal programs. Once
updated,
disconnect your computer from the Internet and run
these
programs again to clean your computer of any of
the
newer spyware that the outdated programs didn't
find.
Sometimes you might need to be in safe mode to run
them
effectively, other times it's ok in normal windows
depending
on the severity of the spyware problem.
Finally once the spyware is removed you can
re-enable
programs that you want to start up with msconfig,
and
you can turn on your system restore by unchecking
the
box that you checked previously.
|